Privacy Policy
ViralMind GPT helps creators fetch their own social media performance data and receive AI-assisted content strategy. This Privacy Policy explains what data we collect, why we collect it, and how users can request deletion.
Information We Collect
- Account information such as email address and ViralMind user ID.
- OAuth tokens needed to connect supported platforms such as Instagram and YouTube.
- Creator analytics returned by connected platforms, such as reach, views, saves, shares, comments, captions, thumbnails, and post metadata.
- Payment-related metadata needed to credit user accounts, such as Razorpay payment event IDs, user ID notes, and credits purchased.
How We Use Information
- To authenticate users and connect their ViralMind account to ChatGPT.
- To fetch creator KPIs only after the user authorizes the relevant platform connection.
- To generate content strategy, profile snapshots, hook ideas, caption improvements, and posting plans.
- To manage pay-as-you-go credits and prevent unauthorized account access.
OAuth And Platform Data
ViralMind uses OAuth to let users connect their own social accounts. We do not ask users for their Instagram, Facebook, YouTube, or Google passwords. Platform access can be revoked by the user through the relevant platform settings.
Data Storage
ViralMind stores account records, credits, OAuth tokens, and selected generated artifacts in Supabase. Tokens are used only to provide the user-requested ViralMind service.
Payments
Payments are processed by Razorpay. ViralMind receives webhook events to update user credit balances. We do not store card numbers or banking credentials.
Data Sharing
We do not sell user data. Data is shared only with service providers required to operate ViralMind, such as Supabase, Netlify, Razorpay, OpenAI/ChatGPT, Meta, and Google/YouTube, depending on the features used by the user.
User Control And Deletion
Users can request deletion of their ViralMind account data, connected platform tokens, and stored generated artifacts by contacting us at punjabengineeringworks@aol.com.
Security
ViralMind uses access controls, serverless backend functions, and database security rules to restrict access to user data. No system can be guaranteed completely secure, but we aim to collect only what is needed for the product to work.
Contact
For privacy questions or deletion requests, email punjabengineeringworks@aol.com.